Engineering & Support
Lifetime support for your rail monitoring solutions
Helping your fleet remain in full service.
We are committed to delivering high-quality transformative solutions on time, within budget, to specification and in line with industry best practice, to ensure each customer gets the maximum value from your investment.
We work have decades of experience working closely with train operators, rolling stock owners, train builders, refurbishers, station operators and consultants which means you can be confident that we can develop a total rail monitoring solution which fits your needs.
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Product development and support
All eyeTrain solutions are supported by our fully qualified engineering experts and service support teams. As your partner for intelligent train technology, we will support you throughout your journey with Petards Rail, from the specification of your project, whether new build or retrofit, to the installation and lifetime support of our kit.
Our support services include:
• Electronics, software and mechanical design services
• Installation and integration with third party systems
• Software integration
• Reliability, Availability, Maintainability, Safety (RAMS)
• Validation and verification
• Type approval and certification
• Support, maintenance and repair
• Product obsolescence management
• Operations management, including evidence gathering
• Technical support plans
• Maintenance plans
Future proof rail solutions
Our eyeTrain products have a 30-year design life as standard, if within that period a component becomes obsolete, we will supply a form, fit and function (FFF) equivalent. To ensure our customers can have the latest in technology, without a redundancy in products, we design and develop our solutions with longevity and sustainability in mind. Our thousands of products in rolling stock, can be upgraded and modified helping you to reduce obsolescence and waste.
Our engineering experts
Committed to delivering the highest calibre service, our experts have their fingers on the pulse of the rail industry, staying abreast of the sector’s evolving needs and industry regulations. We harness this insight, the profound knowledge of our team and our in-depth understanding of your business to fulfil and anticipate your needs, ensuring you have the most sophisticated solution which best meets your requirements.
Get In Touch
For more information about our rail solutions and services, get in touch with us today.